What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioner needs repair at your Niagara Falls home and you’re not sure what to expect. It’s daunting enough to welcome an AC repairman into your home, but then to not be sure what they’re going to do tends to add a whole other level of concern. No worries! Niagara Home Services by Enercare is here to update you on the standard air conditioning repair process so you can be ready when an expert air conditioning service technician needs to come out to your house.

AC Repair Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might seem silly, but they need to check it to verify that it’s not merely a thermostat settings error. The technician will confirm the thermostat is switched to cool and then lower the temperature to see if that will trigger the air conditioner. A faulty or wrongly connected wire could be the only thing that’s keeping you from a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The repairman will then likely ask to see the A/C. Similar to a doctor, the service tech will begin their trial and error diagnosis process. There are several things that could be the reason for an air conditioning system that isn’t functioning properly, and it’s up the repairman to evaluate all the possible causes starting from the most common issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioner diagnosis, they will likely check the air filter to confirm it’s not clogged or requires replacing. They will inspect your air conditioner’s refrigerant levels, verify the air condenser fan is rotating properly, make sure that the size of your A/C system is right for the size of your residence, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning repairman has pinpointed the trouble, they should explain all your choices to you. The discussion will generally start with the repairman explaining what the issue is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The repairman will then go into your courses of action, which will entail changing out the part and resolving the trouble, but might also involve upgrading parts of the AC system, the AC itself, or your entire HVAC system. In certain cases, it may make more sense to invest in a complete new heating and AC system, particularly if the air conditioner is past its prime, or prone to breaking down again and end up costing you more for A/C system repairs by the time it’s all said and done. The service tech will explain how much time, effort, and cost it will take to rectify the trouble.

The service tech may at this point explain what could have been done to avoid the trouble or part failure and how to keep a future issue from occurring. This typically includes yearly maintenance, which not only helps avoid an air conditioning breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert air conditioning repair companies will offer a yearly service plan so you don’t have to worry about making future HVAC tune-up appointments for your systems.

Lastly, they will explain the process for repairing the failed part or fixing the trouble. If you determine that A/C system repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts needed and set up your new appointment to repair the A/C system. Or, if the part needed is already available on their truck, they will begin the air conditioner repair work with your approval.

Keep in mind that throughout Niagara Falls your HVAC equipment is in good hands with Niagara Home Services by Enercare. Our service techs are ACE-certified and have received extensive background checks so you can feel comfortable with the people we send into your home. If you ever have any questions about your AC or what to expect with your air conditioning repair, give us a call day or night at 289-273-2229 and we’ll be happy to walk you through the process.