What is a Service Call Fee and How Does it Influence Me?

When hunting for a heating and cooling contractor, you may have come across the term “service call fee.” Also named a “trip charge,” this fee is the amount an HVAC company bills for sending a technician to your home when your furnace or cooling begins working poorly.

Why Do HVAC Companies Have a Service Call Fee?

A service call fee includes the cost of traveling to your home. After all, this takes time, consumes fuel, and causes wear and tear on the company vehicle. Don’t forget that service call fees don’t generally cover parts and labor if you choose to go with a repair or replacement.

How Expensive is a Service Call Fee?

Every HVAC company decides how much to charge for a service call. Some contractors utilize a standard or flat rate for each service call, while others adjust the rate if the home is further outside the standard service radius. The specific cost differs by market and company, but you can expect your usual trip charge to be between $79 to $129.

Who Covers the Service Call Fee?

If you request a service call, you will need to pay the trip charge regardless of what step you take next. For starters, you could prefer to move forward with the technician’s recommended repair or replacement, depending on which method is more cost effective.

You are welcome to request several job estimates from various HVAC companies—just keep in mind that you might end up paying a trip charge for every one. Even if you take no action after the first service call, you will still owe the HVAC company a fee for coming to your home and completing diagnostics.

How Can I Steer Clear of Paying a Service Call Fee?

An easy way to minimize trip charges is to sign up for an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships include a waived service call fee, which means we’ll come to your home and assess your HVAC system for free.

Other money-saving benefits of an HVAC maintenance membership consist of:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is malfunctioning, or you’re interested in an affordable HVAC maintenance plan, Service Experts Home Services by Enercare is happy to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement started. We are also eager to help our customers save money on emergency repairs, replacements and maintenance with valuable offers on our website. If you’re ready to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 289-273-2229 today!

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